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522
Leroy Avenue Apt B,Bowling Green OH • Email:jgilead@bgnet.bgsu.edu • Phone:
419-353-3736 (h) 419-494-4280
(c) |
Education
: |
Bowling Green State University, Bowling Green, Ohio |
| • Masters of Business Administration; June 2004 – December 2005. | |
|
|
| University of the West Indies, Barbados W.I. | |
| •Bachelor of Science in Business Management (B.Sc) honours; August 1995 – May 1998 | |
| Antigua State College, Antigua W.I. | |
| •College Diploma; September 1993 – July 1995 | |
| . |
|
Copmuter
Skills: |
Programs including Microsoft Word, Publisher, Power Point, Excel, Minitab, PhotoShop. |
Experience: |
Manager – Operations and Administration | July
1999 – June
2004 |
| Unlimited Services Plus (Federal Express Antigua) | Antigua, West Indies |
|
| • Improved service levels from percentages in the upper 80’s and maintained service | ||
| levels above 99.50%. | ||
| • Awarded Best Medium sized FedEx location in 2001 (Latin America/Caribbean Div). | ||
| • Sales growth of 9% year over year. | ||
| • Consistently exceeded volume estimates 1999-2003. | ||
| Assistant Manager | March
1999 – June 1999 |
|
| Unlimited Services Plus | Antigua,
West Indies. |
|
| Client Services Representative | July 1998 – Feb. 1999 | |
| Unlimited Services Plus | Antigua,
West Indies. |
|
| Passenger Services Agent | June 1995 – August 1995 | |
| V.C. Bird International Airport | Antigua,
West Indies. |
Other:: |
• 2004 Eastern Caribbean Fulbright Scholarship recipient. |
| • Member, Optimist Club of St. John’s, a community service organization with special | |
| emphasis in the development of youth; former president, director and chairperson of | |
| various committees. | |
| • Senator- Graduate Students Senate, Bowling Green State University | |
| • Chairperson – Honours & Awards Committee, Bowling Green State University | |
| • Damage Assessment Chairperson, St. Paul’s Disaster Preparedness Group | |
Non-academic |
Volunteering
with community groups; working with the youth; travelling; meeting |
Interests: |
diverse people; listening to music. |
Nationality: |
Antiguan & Barbudan |
References: |
Available on request. |